Privacy Policy for FaithfulMerchants.com

Effective Date: October 27, 2025

Faithful Merchants (“Faithful Merchants,” “we,” “our,” or “us”) operates the website https://faithfulmerchants.com (the “Site”).
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use any related services.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Who We Are

Faithful Merchants is a Tennessee-based Christian education and professional-development platform offering free and paid online courses led by Christian professionals.

Contact Information:
Email:[email protected]

2. Information We Collect

We collect the following categories of information to provide and improve our services:

A. Information You Provide Directly

Name, email address, and phone number (when signing up for newsletters, courses, or contacting us)

Billing and payment details (processed securely through our payment partners; we do not store full card numbers)

Account information (username, password, profile preferences)

Any information you voluntarily submit through forms, surveys, or communications with us

B. Information Collected Automatically

When you access our Site, we automatically collect:

IP address and general location (city/state)

Browser type and operating system

Pages viewed, time spent, and navigation patterns

Referring/exit pages and timestamps

Device identifiers

Cookie data and tracking pixels

C. Information from Third Parties

We may receive limited information from third-party analytics or advertising partners (e.g., Google Analytics, Meta Pixel) that help us understand user engagement.

3. How We Use Your Information

We use your information for the following purposes:

To operate and maintain the Site

To personalize your experience and improve our offerings

To process transactions and deliver purchased content

To send email updates, newsletters, and course announcements (you may unsubscribe anytime)

To respond to customer service requests and inquiries

To analyze trends and monitor performance

To comply with legal obligations and enforce our Terms of Service

We do not sell or rent your personal information to anyone.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your login sessions

Understand how visitors use our Site

Measure marketing performance

You can disable cookies in your browser settings. Please note that some features of the Site may not function properly if you do.

Our Site may use:

Google Analytics for traffic analytics

Meta Pixel for measuring ad performance

You can learn how to opt out of Google Analytics tracking here:
https://tools.google.com/dlpage/gaoptout

5. How We Share Your Information

We may share limited data with:

Service providers who assist us in operating the Site, processing payments, or sending emails (e.g., Stripe, MailerLite, Google Workspace)

Analytics and advertising providers such as Google and Meta, to measure usage and improve marketing

Legal authorities when required by law or to protect our rights, safety, and users

We do not share personal information with unaffiliated third parties for their own marketing purposes.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
Inactive user accounts are typically deleted after 24 months of inactivity.

7. Data Security

We use SSL encryption, secure hosting, and regular system updates to protect your data from unauthorized access, alteration, or destruction.
While we strive for high security, no method of data transmission over the internet is 100% secure. Use of our Site is at your own risk.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal information

Request a copy of your data

Opt out of marketing communications

Withdraw consent at any time

To exercise these rights, contact [email protected]. We will respond within 30 days.

9. International Users

Faithful Merchants operates from the United States. If you are accessing our Site from outside the U.S., please note that your information may be transferred to and processed in the U.S. By using our Site, you consent to this transfer.

10. Children’s Privacy

Our Site and services are not intended for children under 13 years of age.
We do not knowingly collect or solicit personal data from anyone under 13.
If you believe a child has provided us with personal information, please contact us immediately at [email protected] so we can delete it.

11. Links to Other Websites

Our Site may contain links to external sites that are not operated by us. We are not responsible for the content or privacy practices of those third-party websites.
We encourage you to review the privacy policies of any site you visit.

12. Changes to This Policy

We may update this Privacy Policy occasionally.
The latest version will always be posted at https://faithfulmerchants.com/privacy-policy with an updated effective date.
If material changes are made, we will notify users by email or site notice.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

Faithful Merchants, LLC
Email: [email protected]